Inspection Policy

When customers receive their order, they should carefully inspect the product before accepting it (we recommend recording a video during the unboxing process). If any issues arise, please notify the delivery staff immediately, and we will proceed with a replacement or resolution for the customer.

In the event of unexpected issues from the customer’s side, hadang.vn will offer flexible support in cases such as:

  • Incorrect address
  • Customer requests to reschedule delivery
  • Force majeure events such as natural disasters, traffic accidents, etc. hadang.vn will always assist and ensure the rights of our customers.

For any questions or feedback, please contact:

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