1. Purpose and Scope of Data Collection
Data collected on the website primarily includes: name, email, phone number, and address, provided by customers in the contact form. These details are mandatory for users to supply when requesting advice, purchasing products, or for us to confirm transactions with customers, ensuring consumer rights are upheld.
Members are responsible for the confidentiality and proper use of the information they provide, including email accounts. They must promptly notify us of unauthorized use, abuse, or breaches of their registration details or passwords by third parties so appropriate measures can be taken.
2. Scope of Information Use
We use the information provided by members to:
- Confirm and process orders and deliver goods as requested by members.
- Provide product information upon customer request.
- Send marketing or promotional emails about our products.
- Notify users about activities on the website.
- Contact and resolve issues with users in special circumstances.
- Ensure information is only used for confirmation or communication related to transactions.
- Fulfill legal obligations upon request from judicial authorities, including prosecutors, courts, or law enforcement regarding violations of the law.
3. Duration of Information Storage
Personal data will be stored until the website management board receives a request for deletion. Otherwise, the personal information will be securely retained on our server.
4. Means for Users to Access and Modify Their Data
Members have the right to review, update, correct, or delete their personal information by contacting the website’s management team.
Members can file complaints regarding data privacy by contacting the management board. Upon receipt, we will verify the information and, depending on the nature of the issue, take appropriate action.
5. Commitment to Protect Customer Information
We are committed to absolute confidentiality of members’ personal information following our privacy policy. Information collection and usage are only conducted with the consent of the user unless otherwise required by law.
- We will not use, transfer, share, or disclose personal information to third parties without the user’s consent.
- In case of data breaches due to hacking, we will promptly inform the authorities for investigation and notify affected members.
- Online transaction information, including digital receipts and invoices, is protected with the highest security standards.
The management board requires individuals registering or purchasing products to provide accurate personal details (e.g., name, address, email, phone number) and ensure their legality. The management board will not be responsible for complaints or issues arising if the provided information is deemed incorrect or incomplete.
